Privacy Policy
Privacy Policy
Effective Date: 10-02-2026
At The Voice of ReeseN, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We collect and process personal information mainly to contact you, understand your requirements, and deliver our coaching services. This may include:
Identity Data: Name, surname, and date of birth.
Contact Data: Email address, phone number, and physical address.
Coaching Data: Notes from sessions, goals, and assessment results.
Financial Data: Payment information and billing history (processed through secure third-party gateways).
2. How We Use Your Information
We will only use your personal information for the purposes for which it was collected. This includes:
Providing life coaching services and maintaining our relationship.
Processing payments and issuing invoices.
Sending administrative emails (session reminders, schedule changes).
Complying with legal or regulatory requirements.
3. Disclosure of Information
We do not sell, rent, or lease your personal information to third parties. We may disclose your information only if:
You have provided explicit consent.
It is necessary to provide our services (e.g., using a secure booking system).
We are required to do so by law or for the protection of safety (harm to self or others).
4. Data Security
We are legally obliged to provide adequate protection for the personal information we hold. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure.
Digital Security: Password-protected files and encrypted communication tools.
Physical Security: Any physical records are kept in locked storage.
5. Your Rights (Access to Information)
Under POPIA, you have the right to:
Request access to the personal information we hold about you.
Request correction or update of your personal information.
Object to the processing of your information.
Request deletion of your personal information (subject to legal record-keeping requirements).
6. Cookies (Website Use)
Our website may use "cookies" to enhance your experience. You can choose to accept or decline cookies through your browser settings. Cookies do not give us access to your computer or any information beyond what you choose to share.
7. Direct Marketing
We will only send you marketing communications (newsletters, promotions) if you have opted-in to receive them. You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails.
8. Contact Us
If you have questions about this policy or believe we have not adhered to it, please contact our Information Officer:
Name: Reese Keown
Email: [email protected]
Business Name: The Voice of ReeseN
